Privacy Policy

Effective Date: 19/03/2025
Last Updated: 30/01/2026

KD Fence & Deck is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable U.S. privacy laws (including CCPA and the New York SHIELD Act) and GDPR where applicable.

This notice explains your rights, our responsibilities, and how we process your personal data.

Information We Collect

We only collect information necessary to provide our services.

Personal data may include:

  • Name

  • Address

  • Email address

  • Telephone number

  • Mobile phone number

  • Contact person details

  • Communications and correspondence with you

  • Website usage data (cookies & analytics)

How We Use Your Information

We use personal data to:

  • Provide requested services

  • Respond to inquiries

  • Send service updates and customer support messages

  • Send marketing communications where permitted

  • Improve our services and website

We do not sell your personal information.

📱 SMS & Mobile Information Policy

By providing your mobile number through our website forms, service requests, or other communication methods, you consent to receive SMS messages from KD Fence & Deck.

These messages may include:

  • Appointment reminders

  • Service updates

  • Project notifications

  • Customer support responses

  • Promotional or marketing messages (only where consent is given)

SMS Consent & Opt-In

SMS consent is obtained through website forms, service agreements, or direct customer request. Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP – to unsubscribe
HELP – for assistance

After opting out, you will no longer receive SMS messages unless you re-subscribe.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Mobile Data Sharing

Your mobile number and SMS consent data will never be sold or shared with third parties for marketing purposes. We may share data only with service providers necessary to operate our messaging services (such as SMS platforms), under strict confidentiality obligations.

Sharing Your Information

We do not sell or rent personal data. We may share information with:

  • Employees and contractors

  • Service providers (hosting, CRM, SMS platforms)

  • Legal authorities when required

All third parties must protect your data.

Cookies & Tracking

We use cookies and analytics tools to improve website performance. These tools collect anonymous usage information and do not identify individuals.

Data Security

We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access or misuse.

Data Retention

We retain personal data only as long as necessary:

  • Service data: as required for business and legal purposes

  • Marketing/SMS data: until you withdraw consent

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct or delete data

  • Restrict or object to processing

  • Request data portability

  • Opt out of marketing communications

Requests can be made by contacting us.

International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place.

Children’s Privacy

Our services and SMS communications are not intended for individuals under 18 years of age.

External Links

We are not responsible for privacy practices of external websites linked from our site.

Contact Us

If you have questions about this Privacy Policy or your data:

KD Fence & Deck
Email:sales@kdfencing.com
Phone: (716) 452-9220